Customer Value Calculator    
 
 

Customer Value Calculator

 
 
 
 
The Customer Value Calculator considers the effects on sales (over 5 and 10 years) of altering the rate of retention of customers and the referrals that customers give to other potential customers.
 
5 Year View    10 Year View
 
Business Parameters    

% Retained customers that give referrals

 
%

Number of referrals per customer

 


% of referrals that become customers

 
%

Customer Retention Rate

 
%

Customer Base - now

 


Average Sale Value per customer

£ 

Number of Sales per year per customer
 

 
 
 

Results

Number of Customers at Beginning of Year

Customers Retained by End of Year

Customers Retained who give Referrals


Total referrals


Referrals that become new customers

Number of Customers at End of Year


Gross Sales Per Year £




 

  Gross Sales over Life of Customer over 5 Years

  

  Gross Sales over Life of Referrals

  

  Retention Value of each Customer

  
 
 
Important: The results from this calculator should be used as a guide only, and it is strongly advised that you should consult an experienced or qualified accountant or financial/business adviser before making any decisions.
 

© Copyright 2001-2008, Bizezia Limited. All Rights Reserved.